• Fevzi Çakmak Mh. Aykent Ayakkabıcılar Sit. 10718. Sk. No: 19 Karatay/KONYA
  • +90 544 179 1944

SSS

Order FAQ

We accept a minimum order of 100 pairs, and there is no maximum order limit.

Although Luımas&co. encourages a sample-based approach for you to experience luxury quality at an affordable price before placing larger orders, we regret to inform you that we do not provide free samples. For those interested in regular sample-based collaborations, we recommend exploring our dealership system.

Upon confirmation of your order, we will provide you with the earliest possible delivery date. As an estimate, the production time for 1000 pairs ranges from 3 days to 2 weeks.

Absolutely. We have an external facility dedicated to express productions, ensuring that your orders are delivered quickly without compromising quality.

Every product we manufacture undergoes health tests and is confirmed to be compliant with human health standards before being released to the market. After the production contract, we will send you health certificates.

Our company does not maintain stock. Your orders are entirely custom-produced to meet your specific requirements.

We can produce products with your brands printed on them, placed in unbranded boxes, all free of charge.

Yes. After imprinting your brand on the products, we can discuss and create custom packaging based on your designs or ideas (minimum order amount must be $15,000).

Yes. For orders of 10,000 pairs and above, you have the right to configure every aspect as per your preferences.

For the quickest response to all your inquiries, please send an email to support@luimas.com

Shipping FAQ

With the experience of years and thousands of orders, our professional foreign trade unit and advanced logistics network enable us to provide seamless shipping to anywhere in the world. We strive to use the logistics method that best suits your interests and preferences.

To calculate the shipping cost, the total quantity, weight, and shipping methods need to be clarified. Once these details are finalized, we obtain price quotes from various shipping companies and choose the most suitable option.

When your orders reach the delivery stage, we provide you with visual confirmation of the shipments. We will give you all the necessary information to track your shipment. Additionally, we will monitor the progress until the products are delivered to you. You can easily find out the whereabouts of your shipment through our 24/7 helplines and email addresses.
To inquire about the location of your shipment, you can send an email to support@luimas.com

You can choose a courier company with which you have previously worked. During the ordering process, you can specify this and provide the contact number of the courier company or give our contact information to your courier company.

For the quickest response to all your inquiries, please send an email to support@luimas.com.

Business FAQ

Our factory is located in Konya, Turkey. You can find the exact address for visits and showroom on the contact page.

Luımas&co's main and primary production facility operates at an 87% utilization rate, producing 1500 pairs of shoes daily. Depending on the order volume, capacity increases are implemented.

In total, there are 157 employees, both inside and outside the factory, involved in production and monitoring.

Luımas&co is a brand established under the Koçel Ayakkabıcılık Sanayi ve Ticaret Limited Şirketi to produce quality shoes with a focus on exports. To verify the reliability of our company, you can check the Turkey Chamber of Commerce website with the ‘ https://www.ticaretsicil.gov.tr/view/hizlierisim/unvansorgulama.php ‘ provided by searching ' Koçel Ayakkabıcılık '. Additionally, you can verify our tax number '5730813725' on the ‘ https://tim.org.tr/tr/uyelik-sorgulama ’ official website of the Turkish Exporters Assembly.

For the quickest response to all your inquiries, please send an email to support@luimas.com